Privacy Policy

Introduction

CLEC.live ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

This policy complies with the General Data Protection Regulation (GDPR) applicable in the European Union and the Swiss Federal Act on Data Protection (DSG/nDSG).

1. Information We Collect

Personal Information You Provide

• Name and contact details (email address, phone number)
• Profile information (artist bio, venue details, contributor specializations)
• Account credentials
• Communication preferences

Information Collected Automatically

• Device and browser information
• IP address and location data (city level only)
• Usage patterns and interaction data
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Facilitate event collaboration between users
• Send you relevant notifications about events and collaborations
• Respond to your inquiries and support requests
• Analyze platform usage to improve user experience
• Ensure platform security and prevent fraud

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract performance: To provide our services as agreed
• Legitimate interests: To improve our platform and communicate with users
• Consent: For marketing communications (which you can withdraw anytime)
• Legal obligations: To comply with applicable laws

4. Your Rights

Under GDPR and Swiss data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where applicable

To exercise these rights, contact us at info@clec.live.

5. Data Sharing and Transfers

We do not sell your personal data. We may share information with:

• Other users as necessary for collaboration (e.g., your public profile information)
• Service providers who assist in operating our platform (under strict data protection agreements)
• Legal authorities when required by law

Any international data transfers are conducted in compliance with GDPR requirements, using appropriate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Contact Us

For any questions or concerns about this Privacy Policy or our data practices:

• General inquiries: info@clec.live
• Bug reports & feedback: feedback@clec.live

You also have the right to lodge a complaint with a supervisory authority (e.g., the Hungarian National Authority for Data Protection and Freedom of Information, or the Swiss Federal Data Protection and Information Commissioner).